Do your Service Providers incessant Break-Fix bills leave you fuming..
Are you tired of worrying about your IT infrastructure?
IT Outsource Business Solutions provide a comprehensive, next generation, remote IT managed service which pro-actively takes care of all your IT systems and services. We monitor your systems 24/7 working to eliminate downtime that results from system failures.
Designed with your bottom line in mind, we become your eyes, ears and hands, proactively identifying and preventing issues; and promptly resolving them to ensure your business processes continues unhindered.
In order to improve resolution times and minimise costs much of our support is provided remotely. However we do make site visits when necessary and use these opportunites to get to know our clients personally. In addition each client is assigned an account manager who is always available to assist.
If you prefer, we can support your support team. Our sophisticated monitoring and ticketing system is able to operate as an in-house helpdesk which is manned by in-house staff. Where your staff do not have the time or skills to address a particular issue they are able to 'one-click promote' the ticket to our team of engineers. Coupled with proactive monitoring of your systems 24x7, we are able to dramatically enhance the level of expert support available and dramatically slash previous resolution times. We're happy to work as part of your team, filling gaps and delivering the services that you would rather not have to deliver yourselves
We take responsibility of complete IT management of your organization using an integrated technology platform that is being used worldwide by many leading organizations like Sony, CMU and LG. Enterprise class support services for small business prices.
Our customers invest in “Up time” instead of being billed for systems down.
Ask about our Fixed Cost plans.